vs. Nexternal

“I have used Shopify in the past which has many limitations compared to Nexternal. For example, Nexternal has the ability to show customers shopping history which is easily accessible for the customer to reorder. Nexternal's platform was able to handle over 1100 orders in one day maintaining speed with no problems. We love the easy integration with Facebook and other social media platforms and that has helped our brand spread virally. We knew how great the platform was from other large retailers that have used Nexternal, but the service and responsiveness from the team is why I would so highly recommend Nexternal to others. ”

Jill Osur - Save Your Do
Nexternal Shopify
Dedicated Account Manager
Yes. Dedicated Nexternal Account Manager. Unlimited phone and email support. Available Through Email and Forums.
Create Shipping Labels?
Yes. Create UPS, FedEx, USPS, or DHL Labels from Order Management System. No. Must rely on 3rd party app ($).
Always Onscreen Shopping Cart
Yes. No. Customer must click back and forth to keep shopping.
Amazon Marketplace Integration
Yes. Sell products on Automatically sync orders into Nexternal. No. Must rely on 3rd party app ($).
Subscription Management
(Recurring Orders)

Watch the Video
Yes. Additional App Needed ($).
Transact B2B & B2C in One Account Yes. No, must setup separate accounts.
Shop Around for Low Merchant Account Rates Yes. No, must use Shopify Payments.
Turn Key Order Integration with Leading ERP and Accounting Systems Yes, using TrueCommerce Connect ($) No.
Always Secure Store and Checkout Using Your Domain (https:) Yes, with purchase of SSL ($)
(Good for Customer Perception and SEO)
Not Available.
Quote Generation and Activation Yes. No.
Manage Phone /Offline Orders Yes. Extremely simple internal ordering system which can support multiple phone agents. No built-in method for placing internal orders.
Edit Customer's Orders Yes. Quickly edit orders in the Order Management System No. Must cancel order and have customer re-order.
Admin Access Levels 7 Levels of Access. One Access Level - Must share all data
Quantity / Bulk Discounts Yes. No. Must rely on 3rd party app ($).
Multi-Warehousing & Directed Fulfillment Yes. Track inventory at mulitple locations. Intelligently determine best ship-from location. ($) Not Available.
Multiple In Store Pickup Locations Yes. Will also track inventory at pickup locations. Workaround Only (No Intelligent In-store Pickup).
Multiple Ship To Yes. Customers can place one order and ship items to multiple locations. No. Shopify does not support multiple ship to locations.
Gift Cards Yes. Online, or physical cards through Chase Paymentech. Online only.
Comparison Shopping Marketplace Feeds Yes. Generated and Uploaded Automatically Daily. Not included. Must use apps.
Bulk Email Marketing Yes. No. Must rely on 3rd party app ($).
Affiliate Program Yes. No. Must rely on 3rd party app ($).
Related Products Yes. No. Must rely on 3rd party app ($).
Custom Product Options (monogram, etc.) Yes. No. Must rely on 3rd party app ($).
Ability to Manage & Run Wine Club Orders Yes. No.
Product Reviews and Ratings Yes. No. Must rely on 3rd party app ($).
Profit / Loss reporting Yes. No. No location to enter cost.
Pricing by Customer Type Yes. No. Not suitable for wholesalers / distributors
Once Per Customer Coupons Yes. No. Not available.
Free shipping for orders over $XX Yes. No. Must use workaround or 3rd party app ($).
Shipping / Tax estimate Yes. Customer enters zip code and state only. No. Customer must enter all information, starting with email address.
Product Image Zoom
Yes. Works well on computers and tablets. Available with some themes or a 3rd party app ($).
Currency Converter Yes. Exchange Rates Automatically Updated. No. Must rely on 3rd party app ($).
QuickBooks Integration Yes. No. Must rely on 3rd party app ($). Integration Yes. No. Must rely on 3rd party app ($).
MailChimp Integration
Yes. Requires 3rd party app.
Avalara Tax Service Integration Yes. Pull Avalara Tax Rates. Have Avalara submit taxes. Not available.
Trust Guard Included with Shopping Cart. Not Included.
Integration Capabilities Yes. Nexternal offers an XML Toolset for real-time data integration. CSV Export only.
Customer Preferred Delivery Date Yes. Customer may choose delivery date (perishable goods, etc.) Not Available.
Set Shipping Cost at Product Level Yes. Override calculated shipping for large or specialty items. No.
Single Click Reorder Yes. Quick reordering for return customers Not Available.
Back In Stock Notifications Yes. Automatically emails customer when backordered products are instock. Not Available.
Support for Inventory Kits or Product Bundles Yes. No. Must rely on 3rd party app ($).
Direct Checkout Yes. Not Available.
Full Software Demo Yes. No. Must enter credit card info
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