WooCommerce

vs. Nexternal
Nexternal WooCommerce
WordPress Friendly Yes. Yes.
Dedicated Account Manager

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Yes. Dedicated Customer Service Rep. Unlimited support. No phone or email support. Online forums only.
Setup / Installation

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Turnkey. Highly technical.
Amazon Marketplace Integration

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Yes. Sell products on Amazon.com. Automatically pull orders into Nexternal. Not Available.
Single Database iPad Point of Sale (POS))
Yes, using ourHighJump Engage ($) app No.
Product Image Zoom

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Yes. The zoom works well on both traditional and tablet computers. No. Must rely on 3rd party app ($).
Always Onscreen Shopping Cart

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Yes. No. Customer must click back and forth to keep shopping.
Integrated Shipping

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Yes. Real-time rates, label creation, and tracking with all major carriers. No. Must rely on 3rd party app ($).
Preferred Delivery Date

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Yes. No.
Turnkey Salesforce.com Integration

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Yes. No. Must rely on 3rd party app ($).
MailChimp Integration

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Yes. No. Must rely on 3rd party app ($).
Supports Multiple In Store Pickup Locations

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Yes. No. Must rely on 3rd party app ($).
Subscription Management
(Recurring Orders)

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Yes. Additional App Needed ($).
Quote Generation and Activation Yes. No.
Loyalty Program Yes. Native to online store and mobile point-of-sale system ($). Additional Fee ($).
Automated Review Reminders Yes. Yes.
Dashboard Plus for iPhone/iPad Yes. iOS Dashboard app not available.
Security Managed by Nexternal. Responsibility of Merchant.
Backups Managed by Nexternal. Responsibility of Merchant or Web Host.
Reliability Nexternal hosts and maintains the application with 24/7 monitoring. WooCommerce is hosted by a third party. Reliability varies.
Load Balancing Yes. No, software sits on a single server.
Software Updates Automatic and frequent. Merchant must download and install.
Direct Checkout Yes. No.
Marketplace Feeds Automated - run daily. No. Must rely on 3rd party app ($).
Affiliate Program Included. No. Must rely on 3rd party app ($).
Multiple Ship To Yes. No. Must rely on 3rd party app ($).
Inventory Kits/Product Bundles Supported No. Must rely on 3rd party app ($).
Trust Guard Yes. Scanned daily. Merchants can display badge. Not included with WooCommerce.
Security Certificate Included. Separate charge.
Multiple Back Office Access Levels Yes. 7 different access levels. Only 2 Access Level Available.
Single Click Reorder Yes. Quick reordering for return customers. Not Available.
Avalara Tax Service Integration Yes. Pull Avalara Tax Rates. Have Avalara submit taxes. Not available.
Integration Capabilities Yes. Nexternal offers an XML Toolset for real-time data integration. No. Must rely on 3rd party app ($).
QuickBooks Integration Yes. .iif Export Available or real time via TrueCommerce Connect. No.
Currency Converter Yes. Exchange Rates Automatically Updated. No. Must rely on 3rd party app ($).
Product Pricing by Customer Type Yes. Not Available.
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